Employment Opportunities

CNC Machine Operator

Classification: Full-Time, Fixed Schedule
Compensation: DOE

Responsibilities:

• Operate various CNC machines
• Machine parts to specifications
• Measure parts with comparators, calipers, gages, etc.
• Follow standard procedures and safety guidelines
• Meet production quotas and quality standards
• Ensure accurate inventory and appropriate parts storage
• Perform operations with minimum supervision
• Minimize waste of materials and resources
• Maintain a clean work area
• Perform standard machine maintenance
• Inform supervisor when further maintenance is required
• Assist with other duties as assigned

Qualifications:

• High School diploma, or equivalent required
• Relevant college degree or equivalent years of experience required
• Experience reading job packets and blueprints
• Good written and oral communication skills
• Strong mechanical aptitude
• Strong problem solving and troubleshooting skills

Physical Requirements:
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Terms: For an 8-hour workday, “occasional” is <3 hrs., “frequent” is 3-5 hrs., and “continuous” is 5-8 hrs.

• Must be able to sit 1 hr., stand 3 hrs., and walk 4 hrs.
• Frequent bending and stooping
• Occasional use of fixed or portable stairs
• Occasional crouching, kneeling, and reaching above shoulder
• Occasional lifting and loading up to 45 lbs. or greater
• Frequent repetitive elbow movements and simple grasping with both hands
• Occasional firm grasping and fine manipulation with both hands

Customer Service Representative II – Intermediate

Classification: Full-Time, Fixed Schedule
Compensation: DOE

Responsibilities:

• Directly communicate with customers (i.e. users, distributors, sales/marketing, etc.) via phone, EDI, Internet, or fax, GEDI, etc.
• Provide support to customers for product related inquiries.
• Review and process orders received from customers.
• Developing all resources that aid in resolving customer inquiries.
• Actively engage in continuous improvement programs.
• Process and respond to customer inquiries, deductions, requirements, complaints, and other needs in the most expeditious and courteous manner possible (i.e. shipping errors, entry errors, and traffic questions).
• Make promise date commitments to customers as required and follow through to ensure that commitments are either met or the customer receives as much advance notice as possible.
• Answer questions regarding department, distribution, and/or corporate policies and procedures to appropriate individuals as required.
• Assist in developing work procedures and work instructions.
• Participate in continuous program of training on products, promotions, policies, etc.
• Perform any other responsibilities as assigned.

Qualifications:

• Two-year technical degree or bachelor’s degree possessing a mechanical aptitude or equivalent relevant combination of education and experience.
• Two plus years’ experience in a customer service phone environment or equivalent.
• Knowledgeable in preparation of all export documentation for international shipments.
• Excellent communication, presentation, and interpersonal skills.

Desirable Qualifications:

• White Knight product knowledge
• Related industry experience.
• Training experience.
• Oracle knowledge.
• Foreign language (Spanish, French or Portuguese preferred).
• Previous international experience in a Logistics or Customer Service function.

Physical Requirements:
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Terms: For an 8-hour workday, “occasional” is <3 hrs., “frequent” is 3-5 hrs., and “continuous” is 5-8 hrs.

• In an 8-hour workday employee must be able to sit 6 to 8 hours a day.

Deburrer

Classification: Part-Time, Flexible Schedule
Wage: $12/hr – $15/hr

Responsibilities:

• Identify and remove burrs from machined parts using part drawing as a reference
• Reject defective parts (due to flaws in material and workmanship) and remove and mark parts appropriately.
• Maintain a clean, safe work area.
• Adjust tools and replace as necessary.
• Provide accurate inventory counts at all times and keep parts in appropriate parts storage areas.
• Work as a team member to aid all shifts and support personnel to operate to departmental standards including quality and productivity goals.
• Performs other duties as assigned

Qualifications:

• High School diploma, or equivalent required
• Individual should have good communication skills and the ability to follow instructions and procedures

Physical Requirements:

• Ability to stand and sit for long periods of time is required. Good manual dexterity needed for handling small and large parts. Good eye site in order to identify fine features and burrs that need to be removed.

Electrical Assembly – C

Classification: Part-Time, Flexible Schedule
Wage: DOE

Desirable Qualifications:

• Bench assembly experience.
• Knowledge of threads, hole punches and drill tap sizes.
• Knowledge of Programmable Logic Controls.
• Ability to use measuring devices (i.e. caliper).
• Knowledge of electrical control panel building or electrical system integration.
• Knowledge of UL panel construction

Qualifications:

• High School diploma, or equivalent required
• Minimum of a two year degree in electrical or electro-mechanical technology, or other relevant degree in which the majority of the curriculum is related to electronics, electrical or electro-mechanical assembly/repair/diagnostics.
• Basic electrical, pneumatic, and hydraulic knowledge.
• Knowledge of NEC electrical standards.
• Good mechanical aptitude using hand and power tools.
• Knowledge of how to layout set up, perform standard operations, and perform unique operations where quality, tolerances, and sequences are specified

Requirements:

• Strong mechanical aptitude
• Strong problem solving and troubleshooting skills
• Ability to plan effectively and execute the plans
• Be willing to work overtime as necessary
• Good communication skills and ability to work well with others
• Ability to lift and carry 40 lbs +
• Other manufacturing experience is a plus

Human Resources Generalist

Classification: Full-Time
Wage: DOE

Partner with local business management and the Divisional Human Resources Manager to develop, coordinate, implement and assist in the management of human resources best practices. Provide HR leadership for a growing, decentralized, international organization. Collaborate across multiple locations, to include business partners and corporate Human Resource functions to recruit, hire and on-board new employees. Attract, retain and develop employees who have the ability to contribute significantly to the company’s profitable growth. Interpret practices and procedures, and ensure compliance with relevant laws and regulations. Assist with management and communication of compensation, benefits, occupational health, environmental, facility, community relations, safety and administrative matters. Lead various HR projects on an as-needed basis.

Responsibilities:

• Coordinate recruiting strategies; prepare job descriptions, manage hiring, development and retention of talent. Recruit and hire exempt and non-exempt positions in a timely manner with individuals that meet or exceed essential position requirements. Coordinate and administer all pre-employment activities and post-employment activities. Assist with hiring practices and strategies for domestic and international recruiting alongside local management, Divisional Human Resources Manager, and corporate Human Resources Central functions.
• Anticipate employee relations and communications issues; develop strategies and tactics for maintaining a positive work environment and motivated workforce.
• Promptly investigate and resolve employee complaints; provide coaching and facilitation services as needed.
• Manage the individual performance management cycle and associated tools; provide manager and employee support.
• Assist with salary planning administration and other compensation programs with the Compensation Manager and team. Manage compensation issues including salary administration and annual wage reviews.
• Coordinate benefits open enrollment and other benefit/employee health services program rollouts with the Benefits Manager. Administer the established benefit program.
• Participate in the development of human resources policies, practices and procedures.
• Assist in the development of human resources communications to ensure that all locations, managers and employees having appropriate and reasonable access to information, as needed, in a timely manner.
• Responsible for creating, implementing and evaluating an employee training and development program to meet the current and future needs of the organization.
• Play a key business partner role in the management of the factory and office personnel.
• Act as a key representative for the company in community relations, establishing and maintaining a strong and positive presence for the organization with the local community.
• Ability to solve problems and manage through ambiguity to implement Human Resources strategies and solutions that support a fast growing, multi-location business unit.
• Other duties as assigned or modified from time to time.

Qualifications:

• Required: Bachelors degree in human resources, industrial relations, business administration or related field
• Three or more years experience in a Human Resources Generalist role, preferably in the manufacturing industry.  Successful project management experience related to both general human resources and HR Information Systems (HRIS); generalist experience partnering with both business leaders, employees and corporate HR functions.
• Extensive knowledge of HR practices and processes, and state and federal employment laws; broad knowledge of employment, compensation, organizational planning, employee relations, training and development, change management and HRIS.

Skills/Competencies:

• Can organize and manage integrated projects well
• Results oriented; strong execution skills; timely
• Strong analytical abilities
• Detail orientation; ability to define and document processes
• Strong verbal and written communication skills
• Positive attitude toward change and continuous improvement; ability to develop new ideas linking HR to business results, best practices, efficiencies and technology
• Well-developed facilitation skills
• Builds cooperative relationships; can negotiate and handle work problems without alienating others
• Diplomacy and confidentiality in dealing with situations of a sensitive nature; skilled at relating to many different types of people
• Honest, ethical and values openness and trust
• Ability to work with Word, Excel, PowerPoint, and proficient with various HRIS systems

Work Environment:

Full time; job typically performed in the standard office environment; may require occasional out-of-town travel; some travel between facilities will be required.

• Professional office environment
• Ability to travel on overnight trips by car or plane 5-10% of the time; most travel will be within the United States with the potential for international travel.
• Ability to carry a standard suitcase and laptop computer
• Ability to travel by airplane
• Ability to travel by vehicle

PFA Welder

Classification: Full-Time, Fixed Schedule
Compensation: DOE

Responsibilities:

• Weld plastic parts to specifications
• Measure parts with comparators, calipers, gages, etc.
• Follow standard procedures and safety guidelines
• Meet production quotas and quality standards
• Ensure accurate inventory and appropriate parts storage
• Perform operations with minimum supervision
• Minimize waste of materials and resources
• Maintain a clean work area
• Perform standard machine maintenance
• Inform supervisor when further maintenance is required
• Assist with other duties as assigned

Qualifications:

• High School diploma, or equivalent required
• Plastic welding experience preferred
• Experience reading job packets and blueprints
• Good written and oral communication skills
• Strong mechanical aptitude
• Strong problem solving and troubleshooting skills

Physical Requirements:
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Terms: For an 8-hour workday, “occasional” is <3 hrs., “frequent” is 3-5 hrs., and “continuous” is 5-8 hrs.

• Must be able to stand 4 hrs., and walk 4 hrs
• Frequent bending and stooping
• Occasional use of fixed or portable stairs
• Occasional crouching, kneeling, and reaching above shoulder
• Occasional lifting and loading up to 45 lbs. or greater
• Frequent repetitive elbow movements and simple grasping with both hands
• Occasional firm grasping and fine manipulation with both hands

Product Planner I – Associate

Classification: Full-Time, Fixed Schedule
Compensation: DOE

To forecast, plan and schedule assigned products to meet customer needs in the most timely and efficient manner. Meet customer service level objectives and planned inventory objectives.

Responsibilities:

• Forecasting
  • Ensure forecasting system is maintained and daily, weekly, and monthly maintenance is performed and exceptions are analyzed. Forecasts adjusted as required and driving the correct requirements to meet demand.
  • Ensure GAINS system is maintained and that all exceptions are analyzed. Perform supply and demand analysis and incorporate into the forecast. Generate reports and make adjustments if necessary.
  • Communicate with marketing to refine and improve data to accurately forecast product
• Planning
  • Plan all purchased and manufactured parts utilizing the best ordering approach. EOQ, min/max, fixed days, Kanban, MRP, etc.
  • Ensure accurate planning parameters are set in planning systems – GAINS, Oracle.
  • Schedule manufacturing orders and ensure customer requirements are met.
  • Give work direction and prioritize schedules on the shop floor.
  • Communicate with customer service to align priorities to meet customer requirements.
  • Keep management proactively informed of manufacturing challenges and issues (capacity, machine down time, and fluctuations in resources).
• Purchasing
  • Plan and execute the flow of externally procured material from the supplier into the factory for assigned products ensuring inventory optimization and flow of material.
  • Ensure planning information is communicated with suppliers in a timely manner. Phase out, delivery changes, etc.
  • Proactively communicate supply shortages to appropriate personnel.
  • Follow up with suppliers as necessary, to resolve delivery problems, cost changes, or quality issues.
• Inventory
  • Manage inventory to ensure cell objectives are met and in line with company objectives.
  • Manage surplus and obsolete inventory and actively disposition inventory if required.
  • Manage assigned product to meet customer service and inventory plans.
• Reporting
  • Report on areas such as inventory and service levels.
• Other duties as assigned

Qualifications:

• Bachelor’s degree in Business Administration, Operations Management or related field or equivalent combination of education and/or experience.
• Willing to work and/or working towards APICS CPIM certification
• No experience required
• MRP/ERP system knowledge
• Competent PC skills.
• Knowledge of Supply Chain and lean manufacturing concepts, practices, and procedures.
• Good written and verbal communication skills

Desired Experience:

• Oracle experience

Sourcing Specialist I – Associate

Classification: Full-Time, Fixed Schedule
Compensation: DOE

Provides purchasing support to factories by ensuring all required materials are procured in a timely and cost effective manner. Assists in the management of all aspects of Graco’s global sourcing strategy. To ensure annual improvement in the total cost, quality, and service for the assigned commodities. Implement a procurement process to meet specific needs.

Responsibilities:

• Locate and evaluate sources (capability, capacity, market constraints) for assigned categories/ commodities (20%).
• Review competitive proposals (15%).
• Support new supplier qualification and new product development activities as required, to include supplier visits and audits (20%).
• Place and enter purchase orders as required (5%).
• Keep current on new market trends and materials information (5%).
• Maintain order quantities based on established formulas (10%).
• Support cost reduction, lead time reduction and improve inventory turns (25%).
• Other duties as assigned.

Qualifications:

• Bachelor’s degree in Business Administration or related field; Supply Chain Management preferred
• Up to 2 years purchasing or manufacturing related experience
• Basic knowledge of purchasing practices.
• Good verbal and written communication skills.
• Good interpersonal skills.
• Microsoft Office skills (Excel, Word, and PowerPoint).

Technical Information Specialist I – Associate

Classification: Full-Time, Fixed Schedule
Compensation: DOE

To provide repair, troubleshooting, minor application assistance and other technical information on White Knight products to meet our customers’ requirements and increase customer satisfaction.

Responsibilities:

• Develop product knowledge in all product lines in order to provide technical support to all field personnel on the servicing of White Knight products.
• Establish sound troubleshooting and repair knowledge on all assigned equipment. Be prepared to provide trouble shooting and repair assistance by telephone to White Knight end users, distributors and White Knight field personnel.
• Provide limited application assistance on equipment.
• Monitor and report any product defects to the Product Service Managers, Quality and Engineering departments as soon possible.
• Remain the focal point for communication to the field and other pertinent White Knight personnel on the product problems, actions, and resolution.
• Each specialist will have the responsibility for knowing and following all ISO procedures related to their jobs.
• Construct a complete reference library that will enable you to provide fast and accurate information to the customer.
• Be prepared to assist in product modifications and system requirements with customers, Product Managers, Marketing, Product Development, and Engineering groups.
• Establish sound product and system troubleshooting skills on all White Knight equipment new and old.
• Attend information gathering and dissemination meetings to support and assist in resolving product problems with other support groups.
• Attend new and old product training seminars to increase product troubleshooting skills, application knowledge, and product awareness to maintain technical expertise.
• Conduct product-training classes to the work group covering both the technical and application aspects of the product.
• Handle Customer Service inquiries and duties as required.
• Provide reliable decision-making information at the time a decision is required (develop and maintain a sound and practical sense of urgency).
• Establish and maintain a professional, responsive working relationship and rapport with all White Knight distributors and all other departments within White Knight.
• Travel to the field as required, to establish reliable service feedback, perform technical training and technical product support as required. Some weekend travel and work will be required.
• Other duties as assigned.

Qualifications:

• Two-year Technical Degree or equivalent experience which will be evaluated by the hiring supervisor.
• Two years of White Knight product knowledge experience or equivalent experience in a similar field.
• Product development (Lab), product service, sales, or related White Knight’s products knowledge is a plus.
• Excellent communication, presentation, and interpersonal skills.
• Strong PC and data entry skills.
• Willingness to travel 15% of the time or as required.

Desirable Qualifications:

• Demonstrate ability to communicate effectively with all organizational levels.
• Training experience.
• Electronics
• Service department experience.
• Customer Service experience.
• Quality background.

Work Environment:

• The work environment characteristics describes here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. (FT/PT, hours, shift, noise, etc.).

Physical Requirements:
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Terms: For an 8-hour workday, “occasional” is <3 hrs., “frequent” is 3-5 hrs., and “continuous” is 5-8 hrs.

• In an 8-hour workday employee must be able to sit 6 to 8 hours a day.