Support Process

Please complete the Request Support Form (left) or follow the instructions to return a product below. White Knight support engineers will review your information and contact you soon.

Thank you.

Return a Product

To obtain a return material authorization (RMA) number for pumps or parts that need to be returned for evaluation or repairs, download and complete the White Knight Decontamination Certification form, and email the completed forms to White Knight Customer Support at After review, an RMA number will be issued and shipping instructions will be sent via email.

Decontamination Certification Form
Email Customer Support

Request Support Form

Please complete the form (left) and click “Submit”.

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